We are looking for a full-time

UX Researcher & Web Analytics Specialist (Digital Marketing)

The UX Research & Web Analytics Specialist is responsible for utilizing the data we collect on one of the largest online stores in US using the entire Google Analytics Suite of products to help the company achieve key business goals. You’ll have the opportunity to learn about the rapidly growing field of Conversion Rate Optimization, as a key contributor to our A/B/N testing efforts using Google Optimize 360. In addition, you’ll utilize heatmapping and session recording tools like HotJar to learn from the experiences our visitors are having. You will be able to provide recommendations that will make a difference to major teams within our organization, including Marketing, Merchandising, UI/UX design, and Technology.

Primary Duties and Responsibilities:

  • Actively managing multiple GA properties, ensuring the fidelity of information and tracking always
  • Daily analysis of conversion trends by multiple dimensions, with corresponding escalations in the event of unexpected shifts in patterns
  • Generating and analyzing heatmaps, and reviewing session recordings in a structured, methodical fashion in order to identify points of friction along the conversion funnel
  • Provide suggestions for areas of improvement by proposing A/B tests
  • Setup and administration of A/B tests within our testing software with direction from supervisor
  • Analyzing A/B test results utilizing all available quantitative and qualitative data
  • Creation of custom reports and funnels within Google Analytics
  • Creating ad hoc reports as needed
  • Benchmarking performance across comparable websites
  • Researching the latest trends in ecommerce UX, and providing actionable summaries to stakeholders across the company
  • Assisting teams across the company better utilize Web Analytics to achieve their goals

Skills & Requirements:

  • Minimum one year experience in web analytics (utilizing Google Analytics or similar web analytics platform) or one year experience conducting UX research (utilizing HotJar or similar heatmapping/session recording tools) required
  • Any certifications a major plus
  • Previous experience in ecommerce preferred
  • Experience in A/B testing and testing methodology not required, but a major plus
  • Bachelor’s degree in Marketing, Business, Sociology, Psychology, or UI/UX or Graphic Design preferred
  • Strong presentation skills and the ability to effectively communicate key insights in a concise and easily understandable manner to both technical and non-technical individuals
  • Proficiency in Microsoft Excel required
  • Strong understanding of statistics and statistical methods utilized in business analysis a major plus
  • Positive attitude, strong work ethic and ability to work in a fast-paced environment
  • Excellent verbal and written communication skills, including the ability to explain quantitative concepts in “plain English”

We provide:

  • Agile culture, continuous improvement process
  • Friendly and highly-qualified colleagues
  • Challenging international projects
  • Competitive salary, yearly reviewed
  • Real possibilities of growth
  • Direct employment by Latvian company with full social-security, paid vacations & sick leaves
  • Flexible work schedule, option to combine work with studies
  • Excellent working conditions
  • Modern top-floor spacious office in Riga with large terrace
  • Lounge zone in the office with ping-pong, gaming console and other entertainment
  • Powerful hardware, best software/tools
  • Company paid office parking, bicycle parking available
  • Free snacks and variety of drinks in the office
  • Monthly company events
  • Large Summer & Winter parties
  • Learning and innovations - internal demos & trainings, individual mentorship
  • Potential business trips to USA
  • Ability to attend local & international conferences
  • Free Office Library and ability to order books
  • Premium Health insurance
  • Company paid flu vaccination

Salary range: 1 000 - 2 000 EUR gross (before taxes)

Updated: 28.02.2020

Apply for position

If you would like to work in a great team with the latest technologies on really challenging international projects, we look forward to seeing your resume.

Contact Us

IntechSystems, SIA
Vienibas Gatve 109 - 6.1 (Sector A, 6th floor),
Riga, LV-1058

Phone: +371 6747 12 77
Working hours: Mon-Fri, 10:00-19:00

Registration Number: 40103226777
VAT Number: LV40103226777
Bank: A/S "Swedbank"
Account: LV36HABA0551025128092

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